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Date: Mon, 08 Sep 2014 09:50:49 +0000
From: Georg Koppen <gk@torproject.org>
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Subject: Re: [tor-talk] Tor Browser Bundle 3.6.3: bad start
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Katya Titov:
> Joe Btfsplk:
>> On 9/7/2014 5:36 AM, Geoff Down wrote:
>>> Same problem on Win7 with 3.6.5 - browser sometimes fails to open.
>>>
>>> On Sun, Sep 7, 2014, at 08:51 AM, Hartmut Haase wrote:
>>>> Hi,
>>>> sometimes when I try to start Tor, firefox will also be started,
>>>> but there is no Tor Browser-window. I have to start several times
>>>> until it works.
>> I've had the same problem with TBB 3.6.3 in Vista.  Haven't tried
>> 3.6.5 yet.
>> It doesn't happen too often - enough to be annoying.  When it's=20
>> happened,  I kill the Tor Browser / Firefox.exe process (that's
>> running in background).
>>
>> I've never shut any other apps or services down, before starting TBB=20
>> again.  It almost always works on the 2nd try (actually opens the=20
>> browser window).
>> So IF... something else is interfering w/ TBB starting correctly,
>> it's not consistent.
>=20
> I have very similar results to Joe using the 64-bit Linux version. I
> have never been able to find relevant TBB logs, nor any system or home
> directory logs which point to the cause. Killing and then restarting
> TBB always fixes the problem. It probably happens 1-2 times per month.
>=20
> If anyone can suggest tracing/logging options I'm willing to try.

This is very likely #10804. Solving this is high on the priority list
but alas not as high as getting everything ready for the switch to ESR 31=
=2E

Georg




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